Going the extra mile in every transaction- It’s our priority.

CyberFello partners with agents and teams to provide refined, detail-driven backend support that elevates every stage of the transaction—from listing launch to closing day and beyond. We manage the moving parts behind the scenes with precision, care, and consistency, ensuring deadlines are met, communication remains seamless, and every client feels informed, supported, and genuinely valued.

Our approach is intentional and relationship-focused. We don’t just manage tasks—we protect your time, your reputation, and the experience your clients associate with your brand. By handling the operational details, timelines, and coordination, we allow you to stay fully present where it matters most: showings, negotiations, strategy, and growth.

Best suited for busy agents, small teams, and growing brokerages seeking a white-glove, concierge-level support system—without the overhead of hiring in-house staff.

Let’s walk through the process together.

Below, you’ll find a clear breakdown of how we support your listings and transactions—from pre-list preparation, to active management, to under-contract coordination—so you know exactly what to expect at each stage and how we help you deliver a consistently elevated client experience.

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Active Listing Management (Weekly Support)

  • Send weekly seller updates and listing insights

  • Compile and deliver listing feedback reports

  • Coordinate open house scheduling and promotion

  • Create open house flyers and digital email blasts

  • Support outreach to agents and brokerages as directed

  • Provide ongoing seller communication support

  • Implement listing updates based on feedback or strategy changes

  • Track marketing activity and important deadlines

  • Coordinate vendors such as photographers or stagers as needed

  • Maintain organized listing files and disclosures

  • Assist with closing gift coordination if requested

  • Schedule sign removal after closing

Under Contract (Seller Side)

  • Distribute ratified contract to lender, title, and buyer’s agent

  • Send seller congratulations and next-steps communication

  • Create and manage contingency timelines (inspection, appraisal, financing)

  • Build a transaction calendar and tracking system

  • Act as a communication hub between all parties

  • Coordinate vendors and service providers as needed

  • Schedule final walkthrough and settlement

  • Confirm closing logistics and required documentation

  • Support closing gift coordination if requested

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Listing Management Support (Seller Listings)

Pre-List Setup (Listing Launch)

  • Create and/or finalize a branded listing presentation (digital option available)

  • Collect property details, disclosures, and required documentation

  • Same-day MLS input once all information is received

  • Schedule professional photography and videography as needed

  • Coordinate sign installation

  • Create a listing launch timeline with key dates

  • Design a one-page property flyer

  • Create “Just Listed” social media graphics

  • Prepare open house materials if applicable

  • Draft seller “What to Expect” email communication

  • Confirm showing instructions and access details

  • Perform full quality-assurance review of MLS, remarks, photos, and documents

How It Works

  1. Kickoff and access setup (systems, templates, and preferences)

  2. Workflow creation with checklists and timelines

  3. Execution and communication management

  4. Agent oversight with full visibility and control

Optional Add-On Services

  • Showing and calendar management

  • Vendor coordination (staging, cleaning, contractors)

  • Open house promotional bundles

  • Monthly listing activity reports

  • Closing gift sourcing and delivery coordination

  • Database tagging and post-close follow-up setup

Transaction Coordinating Support (Buyer Side)

  • Create a customized buyer onboarding and presentation

  • Send offer packages to buyers for signature

  • Distribute fully executed contracts to all parties

  • Prepare and send counteroffers as needed

  • Send professional introduction emails on your behalf

  • Provide buyer “What to Expect” communication throughout the transaction

  • Support ongoing buyer communication

  • Assist with closing preparation and timeline reminders

  • Share moving resources and utility guidance if requested

  • Distribute under-contract documentation to lender and title

  • Manage contingency timelines and required addenda

  • Track documentation to ensure all items are executed properly

  • Coordinate final walkthrough and settlement scheduling

  • Assist with settlement gift coordination if requested

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